Privacy Policy
At Jenesis Psychotherapy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.jenesispsychotherapy.com.au/ and interact with our services.
1. Information We Collect
We may collect the following types of personal information:
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Personal Identifiable Information (PII): Name, email address, phone number, and other contact details.
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Health Information: If you choose to provide information related to your therapy sessions or inquiries.
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Website Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and referring site.
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Payment Information: If applicable, for processing payments for our services.
2. How We Collect Your Information
We may collect information in the following ways:
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When you fill out forms on our website.
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Through email, phone, or other communication channels.
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Automatically through cookies and analytics tools when you visit our website.
3. How We Use Your Information
We use your information for the following purposes:
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To provide and improve our psychotherapy services.
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To communicate with you about appointments, inquiries, and updates.
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To personalise and enhance your experience on our website.
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To comply with legal obligations and ensure security.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your information in the following cases:
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With your consent for specific services or referrals.
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With third party service providers who assist in website hosting, analytics, and appointment management.
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If required by law, such as to comply with legal processes or protect our rights and safety.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed as completely secure.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
7. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Your Rights and Choices
You have the right to:
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Access, update, or correct your personal information.
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Request the deletion of your data, subject to legal and operational considerations.
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Opt out of marketing communications at any time.
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To exercise your rights, please contact us at info@jenesispsychotherapy.com.au
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date.
10. Contact Us
f you have any questions or concerns about this Privacy Policy, please contact us:
Jenesis Psychotherapy
278 Richardson Street, Middle Park VIC 3206 AUSTRALIA
info@jennsesispsychotherapy.com.au
+613 9988 9107
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By using our website and services, you consent to the terms of this Privacy Policy.